Word: haves
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Dates: during 1990-1999
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Lenk, who started eToys in 1996, pioneered a tricky business. No one else was selling toys online at the volume Lenk envisioned. "There's nothing that's easy," Lenk says. "The details are really hard." Everything--the software, the shipping procedures, the wrapping system--had to be invented on the...
The counterattack is well under way and gathering momentum. Traditional merchants have taken heart from, of all places, Charles Schwab, which has broken down the walls between its off-line brokerage business (with 335 retail locations) and Schwab.com its online business. Schwab had to be spry enough to devise cross...
Now that Schwab has proved that the clicks-and-mortar strategy works, this Christmas season we are seeing that Schwab may be the precursor rather than the exception. Robert Kenzer, CEO of Kenzer Corp., a retail executive-search firm, says retailers will have to do online, off-line and catalog...
Wal-Mart does face some challenges. It's the leading logistics company in the world, but it is not set up for shipping directly to consumers, an essential link in the e-commerce chain. To fill the gap, Wal-Mart has contracted Books-A-Million and Fingerhut to pick, pack...
Not every webhead is working against the established grocers. Priceline.com the site that lets you name your price for airline tickets, is doing the same for groceries in Manhattan and Philadelphia; it expects to go national by next May. The catch: you still have to push a squeaky wheel around...