Word: haves
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Dates: during 2000-2009
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Watching Up in the Air, moviegoers are likely to be impressed by the obsession of Ryan Bingham (played by George Clooney) to reach 10 million frequent flyer miles. It is easy to fantasize about the perks that status might bring: front-of-the-line access, voyages to remote beaches at...
Jerold Solovy is 79 years old and has been flying American Airlines for 64 years. He cannot even recall when he crossed the 10 million mile mark. "I think I passed it last year; I wasn't keeping track," he says. "American Airlines wrote me a nice letter. They advised...
Stuker talks in giddy tones about special operators working behind the scenes to correct missed connections even while Global passengers are still in the air. "When I call the 800 number in Michigan, most of the time I don't even have to introduce myself, they know me," says Stuker...
An estimated 55,000 passengers have been left high and dry in Paris and London since the trains stopped running Friday night, with still more marooned in Brussels. That's a lot of people to move during the holiday travel season when seats on trains, planes, buses and ferries are...
Newspapers in Britain and France are filled with photos of infuriated customers being turned away at the Eurostar counters in London and Paris, some of whom were forced to spend at least one night camped out on the floor. In many cases, travelers have been angrier at the lack of...