Word: hdns
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...EPPS let the sleeping dog lie until last fall, when Olive began disappearing for days at a time and papers lay undelivered day after day at the HDNS drop site. Complaints poured in; the newspaper officials discussed replacing Olive with a more reliable manager; bills to the Globe and News Distributors, Inc.--the wholesaler that sells the Times to HDNS piled up by the week. Having put himself at the end of the chain of command. Epps should have responded to these problems by firing Olive...
...desire that the transition from Olive to Smith be a smooth one. Considering that Olive's problems stemmed from the strain of running the delivery service, this explanation seems odd. As dean of students. Epps' concern for Olive is commendable--and should have surfaced regardless of Epps' connection with HDNS in the form of obtaining psychological help for the student. But as overseer of HDNS, Epps' decision to keep Olive employed can only be described as patently irresponsible...
Epps confusion of his role as dean with his self-appointed role as HDNS overseer not only allowed Olive to abuse the service, but also perpetuated the problems after the manager had gone. When students voiced their complaints louder than ever last spring--by demanding refunds and even suing HDNS--Epps should have responded frankly to their queries, or should have instructed Smith to do so. Instead, Epps arranged for the loans, commissioning Smith to straighten out the delivery problems, handle refunds, and make sense out of book keeping that Epps says Olive left in "complete disorganization." In doing...
...half-hearted attempt to straighten out the problems. Although Olive had left for good by February, Epps and Smith did not balance the checkbook until well into April--more than a month after the first $4000 loan from Cambridge Trust had paid off part of a bad debt. If HDNS could afford that much in loans, it could have paid for an accountant to make sense out of its books. Or Epps could have made a serious attempt to find Olive--who was working in a restaurant in Faneuil Hall--and demanded restitution...
...didn't meet up with Olive until late May, more than four months after Olive left HDNS. Then, Epps' compassion for Olive--who, the dean learned, was a "drug user"--blinded him to his duties as HDNS's overseer; he took pains not to upset the former manager. But students and even Times officials allege that Olive was a cocaine dealer on campus well before he left HDNS. Had Epps known this, he would have treated Olive more harshly, since University policy is to prosecute campus drug dealers: "My actions were based upon the assumption that he was simply...