Word: hdns
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Dates: during 1980-1980
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Jeffrey B. Matthew '81, one of the students who sued HDNS last year, said yesterday he will again demand a replacement-cost refund...
...Needless to say, it's the same old story," he said. "I don't understand why we're not allowed to get better service--either you use HDNS or you don't get a paper, and that's unfair," he added. Smith said he "has not thought about" a refund policy for this year...
Once the Times begins delivering papers on time, HDNS will insure that anyone who does not receive a paper in the morning can call the service's office and ask to have the paper delivered to his House, Reyburn said...
...Everything is more efficient this year--it's just that the Times is arriving late," Smith said, adding that the Globe failed to drop papers at HDNS one day last week because its truck driver was new and could not find the HDNS office...
Mitchell W. Smith '81 said yesterday some of the delivery problems this year may also result from people not allowing HDNS enough time to process their subscription coupons...