Word: hds
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Dates: during 1990-1999
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Consultants hired by Harvard Dining Services (HDS) will be conducting a second round of undergraduate surveys this month, gathering student input that comprises the last stage in a general review of HDS services...
...HDS Director Ted A. Mayer said about 300 people will have been interviewed by the time the survey is over, and roughly 40 percent--around 120--will be undergraduate "clients...
...According to Alexandra E. McNitt, assistant director of marketing and communications for HDS, the project "involves reaching out to the Harvard community as a whole...to see what people think and where there are opportunities to improve and offer greater service...
...Both McNitt and Mayer said students generally approve of the service they receive and that HDS is viewed as responsive to student concerns...
...Students that the HDS consultants selected to be interviewed said yesterday that they agreed with this assessment...