Word: hospitalers
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The Rankings Call it Southern hospitality. Patients in the South and the Midwest gave higher hospital satisfaction scores than Americans in the rest of the country. Of the 40 largest hospital-referral regions in the country, here are the best and worst, according to the proportion of patients in each...
Researchers at the School of Public Health analyzed the first set of national data detailing patient satisfaction with hospital care. The findings, which were published in today’s issue of The New England Journal of Medicine, show that despite general satisfaction with patient care, hospitals across the nation...
Lead author Ashish K. Jha and his colleagues used data collected from over 2,400 hospitals—roughly 60 percent of the nation’s hospitals—to assess patient satisfaction with hospital experiences.
The survey was conducted by the Hospital Quality Alliance, a national organization that aims to improve the quality of hospital care.
Although 67 percent of patients were satisfied enough with the care they received to “definitely recommend” their hospital, Jha said the results show that there are many areas in which hospital performance is “still pretty suboptimal.”