Word: houstons
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Dates: during 1980-1989
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...line has received 500 calls a day, or five times the number expected. A 55-year-old quadriplegic from Houston complained that her life savings of $30,000 disappeared because she had been talked into gambling on risky stock options. Several callers have been referred to mental-health professionals...
...cities grand? That the dignity and Gemutlichkeit of 18th century buildings and 19th century streets are incomparable? That the physical past is worth preserving? Did a majority of Americans in 1970 actually prefer Century City to San Francisco? Were people fetched by the shiny new discord of Houston suburbs more than by shabby, genteel New Orleans, by the glass and steel of downtown Minneapolis more than by the brick and stone of downtown St. Paul...
...textile building into offices. The former Tivoli Union brewery in Denver, a pseudo- Bavarian fantasy, is a giddy complex of shops, offices, restaurants and movie theaters. The vast old Bullock's department store in downtown Los Angeles has been turned into the country's largest wholesale jewelry mart, and Houston's art deco Alabama Theater has merely exchanged one muse for another. The place is now a bookstore. Pioneer Square in Seattle, with its raffish characters, is proving that preservation and up-market transformation do not necessarily mean the death of funk...
While sparring with the union, Continental executives have launched an all- out campaign to win back customers. The airline has begun keeping on call at the Newark, Denver and Houston airports "hot spares" -- fueled-up planes with standby crews ready to step in if another jet develops difficulties that prevent its takeoff. The airline is spending $60 million this year on employee training. Customers receive cash rebates of $10 to $50 for filling out "report cards" grading the carrier's performance. Capping these efforts is an advertising blitz featuring full-page confessionals in major publications. "We grew so fast that...
...days at Columbia in the early 1960s, classmates dubbed Frank Lorenzo "Frankie Smooth Talk." But as chairman of Texas Air in the 1980s, Lorenzo saves his talking for Wall Street and the boardroom, granting few interviews. In a rare 45-minute conversation last week with Richard Woodbury, TIME's Houston bureau chief, the feisty chairman answered his critics. Some excerpts...