Word: hsto
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Dates: during 1990-1999
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Pidot says the monthly fee is a disincentive for students to switch carriers and says that it makes HSTO a monopoly. He says he is considering pursuing the matter with the Massachusetts Department of Public Utilities...
When a student switches their service to New England Telephone, HSTO no longer bills the student and cannot take its percentage. So it levies a flat-rate charge on students who leave the system...
Wise says that HSTO does not pass on all of the savings it receives from its contract with MCI and New England Telephone. The office uses all of this money for its overhead costs, including daily operations, repairs and uncollectibles, he says. "We're not doing a direct pass-through on the long distance--anyone can figure that out," Wise says...
...Civil Liberties Union of Harvard (CLUH) investigated whether the HSTO-MCI lock on student service is illegal, according to Jol A. Silversmith '94, the group's former director. Federal law allows private telephone systems to restrict subscribers to a single carrier through the late 1990s, Silversmith says...
First-years who call HSTO and request a service change are referred to the Freshman Dean's Office. The student then must set up an appointment and request permission to switch carriers, according to Lorri A. McDaniel, the office manager of the Freshman Dean's Office...