Word: hsto
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Many of these graduate schools updated administrative software this year--but the new and better programs were incompatible with HSTO's phone directory database, Kinchla said...
Several of the University's graduate schools have been foiled by technical glitches in attempts to submit new student phone numbers to the central directory, said Nancy M. Kinchla, telephone production manager for the Harvard Student Telephone Office (HSTO...
...HSTO is still awaiting listings from the Law School and the Graduate School of Arts and Sciences, and only received the Business School's listings last Friday...
...think that [this problem] is a one-time thing," Kinchla said. She said the HSTO anticipates all the problems will be resolved by tomorrow...
...really have to wonder why all these lines weren't tested before the students came. The summer certainly offers plenty of time to check the condition of even a few thousand phone lines. Telephones occupy a crucial position in students lives during the move in, let's hope that HSTO gets its act together next time...