Word: hub
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Discounters and majors alike will provide more direct flights between popular destinations, but the hub system will continue to play a major role because feeding passengers from smaller cities into central hubs is still the only way to move people from Sacramento, Calif., to Sarasota, Fla., or Birmingham, Ala., to Los Angeles at a reasonable price. American says the average layover will increase by 10 to 12 minutes, but many travelers could spend an extra 30 minutes to two hours sitting in the airport bar or browsing the newsstand, especially as airlines cut back the number of connecting flights...
...into a steep decline. The withdrawal of around 15,000 troops meant that shops and hotels lost customers, and some 850 civilians at the base lost their jobs. Then came Ryanair. The airline looked at the base in 1999 and decided it was perfectly positioned to provide an international hub for its central European operations. The locals were thrilled. "When the Americans left the future looked bleak," says Carsten Koppke, mayor of the district of Kirchberg, which includes Hahn. "Now I'm looking ahead very optimistically...
...settlement patterns throughout the city seemed permanent to me. Italians east of me in Bridgeport, blacks north in North Lawndale, Polish and Irish south in Back of the Yards, and white suburbia in the West. The four corners of the hub of my world seemed so clearly drawn. The large, pink, concrete arches on 26th Street welcoming visitors to Little Village seemed like they had always been guarding the neighborhood from unlikely and unpleasant change...
...self-sufficient business using no city tax dollars, it had $44 million in surplus revenues last year (down from $76 million in 2000). It ranks near the top in most surveys of consumer satisfaction and has attracted six new carriers in the past year, providing fresh competition in a hub dominated by United Airlines...
Sometimes it's the small things that Andy Schneider finds the most rewarding. Acting as both a mother of four and Alaska Airlines' vice president in charge of operations at 49 U.S and foreign airports, she oversaw construction of a larger, fully staffed room at the airline's hub in Seattle-Tacoma, Wash., in which unaccompanied minors can safely wait for their connecting flight. Schneider also helped improve the process for tracking kids on connecting flights and got TVs and vcrs for the waiting rooms. "Those rooms are improvements that matter not just to our customers," she says...