Word: hurtfulness
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...letter together," says Helbert. "We told her story." He was eventually able to talk the bank into reducing Bond's interest rate enough to save her $460 a month. So far, Helbert has helped keep about a third of his clients from losing their homes. (It probably doesn't hurt that he has an employee whose main job is sitting on hold all day with lenders.) The other two-thirds are a testament to the fact that many people took out loans they couldn't afford in the first place and that banks are up for hearing a good case...
...Time Warner Cable is testing a program to meter Internet use in the city of Beaumont, in which users subscribe to monthly contracts similar to those for cell phones, but with gigabytes measured instead of minutes. Rivals AT&T and Comcast have similar plans. Critics say the policy will hurt content providers, especially high-bandwidth-video sites...
...doesn't hurt that the author has an ear for precision and an aversion to cliché, and is also engagingly honest. "In mid-March 2005, U.N. humanitarian chief Jan Egeland announced Congo had become 'the world's worst humanitarian crisis,' " he writes. "For the few Western journalists based in the capital, this was fantastic news, meaning we'd somehow edged out the tsunami in Asia and the genocide in Sudan in the race for absolute misery...
...years later, the local government forced Coke to shut down the plant. In 2006, when a New Delhi research group found high levels of pesticides in Coca-Cola and PepsiCo's locally produced soft drinks, several Indian states banned their sale. The incidents were particularly worrisome because they hurt Coke's brand in a rapidly developing market that's considered key to future growth...
...McCain's case, any doubts that voters have about electing a 72-year-old President might be allayed if he tapped someone far younger. And it wouldn't hurt, in a year when gasoline prices and financial jitters have moved past the Iraq war to the top of voter concerns, to look for a sidekick who is more comfortable than McCain is with economic policy. It may well turn out to be someone about whom the conservative base, which is a little leery of McCain, is more enthusiastic. Some possibilities the two might want to consider as hedges against their...