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Since founding Dell Computer in his Texas dorm room in 1984, Michael Dell has steadily, inexorably grown his company into the largest PC manufacturer in the world. The firm, based in Austin, Texas, has overtaken the box business's best-known makers-IBM, Compaq, Hewlett-Packard among them-by executing its unorthodox, build-to-order manufacturing formula. Dell Computer isn't known for product innovation. It wins by being efficient, relentlessly so. In the competitive and increasingly commoditized computer industry, Dell's cherub-faced founder and CEO may be the closest thing there is to an irresistible force...
...solves the credit-card problem. Today, Dell offers next-day delivery from its factory in Xiamen to 400 cities and towns. And Dell's China market share has grown from near zero in 1998 to 4.4%. That may not sound impressive, but Dell has eclipsed Compaq and is pressing IBM for the top foreign-brand position. In the lucrative segment for corporate server computers, Dell has risen to fifth spot with an 11% share, behind Legend, IBM, Compaq and Hewlett-Packard. "Everyone always predicts our failure," says Richard Ward, Dell's vice president of China, "and everywhere...
...Witness the carnage after the sharp, unexpected crash on corporate I.T. spending late in 2000: losses convinced IBM to all but abandon in-house PC manufacturing by farming assembly out to subcontractors. Hewlett-Packard and Compaq are trying to merge. Dell was hurt by the downturn, too. The company laid off 1,700 workers last year, its first redundancies ever. But it still managed to increase sales by 18.3% in 2001, showing a profit of $2.1 billion...
...kick dust into the faces of the bicycle-cart drivers, their own cargo of tangled wires swaying with each turn. Atop a riverbank junk heap near the Meizhou bridge, a piece of cardboard flutters in the breeze?printed on it are keystroke instructions and the words: "WordPerfect for IBM...
...life, and the whole of Silicon Valley is riveted by the story. Which, if you haven't been paying attention, goes like this: CEO Carly Fiorina wants a $25 billion marriage with Compaq--the largest tech merger ever--to avoid being squeezed between Dell (the personal-computer giant) and IBM (a leader in tech services and server computers). But certain key shareholders--including the children of HP's garage-dwelling founders and geek-world deities Bill Hewlett and Dave Packard--think the proposed merger is the equivalent of two stumbling drunks trying to prop each other...