Word: ideas
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Dates: during 1990-1999
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While specialty stores have taken the lead in making shopping more of an adventure, the old-line department stores are getting the idea too. A $10 million overhaul under way at Marshall Field's Chicago flagship will result in the addition of a mini-museum paying homage to the city and detailing the store's long history. Among the other new features: a visitor's center, where a concierge will arrange theater tickets for shoppers, and a business center, where customers can send faxes, catch up with CNN or get their shoes shined...
RICHARD BRANSON writing about Pan Am founder Juan Trippe is a little cheeky on our part, given that Trippe was a renegade who took on the entire industry for the right to create cheaper fares, while Branson, founder of Virgin Airlines, is a renegade who...well, you get the idea. Branson is probably the most colorful tycoon of his generation, with a penchant for starting new businesses and crash-landing balloons...
...have spoken with my friend Campbell a total of a hundred times, yet I cannot recollect a single idea exchanged or the substance of a subject addressed. He knew that I wished him well, and I knew that he wished me the same. The day he died--before I learned that he had died--I called to him on his bike, mistaking a man of similar build and helmet for my friend. Later, when told of his death, I thought of that other man (I don't know why), and I pictured him pedaling away with a bright wave...
...news junkie can't read everything. More and more often, I find myself reading a disturbing story in the newspaper--for instance, a story in the New York Times headlined MUBARAK VISITS SYRIA IN EFFORT TO DEFUSE CRISIS WITH TURKEY--and then realizing weeks later that I have no idea how the story turned...
...enabled it to win wars and rebuild continents. Other countries may have had the capital, the natural resources or the skilled workers needed to industrialize, but their economic and political systems usually favored consensus management and faceless bureaucrats while denigrating the kind of individual initiative required to take an idea and turn it into an industry. The 21st century will no doubt include a larger number of great business leaders from outside the U.S. as more nations embrace capitalism and come to understand the importance of rewarding individual initiative...