Word: indoctrination
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WHEN PEOPLE really do call on the other line, the next round of aggravation is built right into the system. The first problem is the natural human aversion to clicking down the hangerup thingy in the middle of a conversation. We have been indoctrin ated from birth to associate such behavior with rudeness--tantamount to blowing your nose in the hand of a person trying to make a point during an argument...
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