Word: informalityâ
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...Land. Informality permeates business dealings as well as private life. Says Stephen Keating, president of Honeywell: "The nature of this community?its size, its cohesiveness, its informality???means that you can accomplish things at lunch, in the street, or your friends come by on the way home." A young lawyer raised in New York City observes, "In New York, when you wanted a deposition from the other side in a lawsuit, you had to go through a heavy exchange of letters. Here I just pick up the phone and say, 'George, I need your client's deposition...
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