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...says. "That was hard." Blesener also had to learn how to stop treating his employees as if they were "unruly children," he says. The 44-year-old supervises 27 people who handle the company's extended-warranty services. His 20 hourly employees told him they were sick of punch- ing time clocks. "They felt it was almost inhumane," he says. Now these data-entry clerks and claims processors focus on how many forms they get through in a week, rather than when they do it. They still count their hours (Best Buy has to follow overtime rules), but they have...
Despite all the challenges, employees who have already made the switch say the benefits of "ROWE-ing," as they call it, are profound. Tobias says she has stopped avoiding her children. "I was getting up in the morning, rushing to get out of the door before my kids were awake," she says. If her children, ages 4 and 2, saw her, they would beg her to stay for breakfast. Now, because her quarterly goals are very clearly spelled out, she knows exactly what she has to finish in a given week--negotiate a rental-car contract or audit expense reports...
...dodged any socializing with the opposition. During a match early in the tour, England batsman Robin Smith, suffering a stomach upset, asked Border whether it might be alright if a teammate brought Smith a glass of water. "What do you think this is, mate?" the captain snarled. "A f___ing garden party...
Something seemed wrong to Hoxby earlier this year after Summers’ remarks about women in science. She declined comment on her relationship with Summers in an interview last week, but she criticized him during a faculty meeting on Feb. 22 for “break[ing] ties by the hundreds” in the “great shimmering web” of good relationships between members of the Harvard community...
...Zealand English, published last month by Oxford University Press, suggests the flow of Maori into English won't be stopping anytime soon. Kiwi English is not just annexing Maori words, from Pakeha (European) to whanau (extended family). It's giving them English inflections (moko-ed for tattooed; haka-ing for dancing), and playing with them to create hybrids like maka-chilly (from makariri, cold). "You can't get far these days without having to use a Maori word," says Haami Piripi, chief executive of the Maori Language Commission, which promotes the use of te reo. It's a heartening trend...