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Crosby later became director of quality at ITT, and one day he got to put forth his ideas to Chairman Harold Geneen during an elevator ride. Geneen was intrigued and agreed to support an in-house "cultural revolution." Under the banner of slogans like "Make Certain" and "Buck a Day," Crosby created a system of quality managers throughout the company that has been adopted by other large corporations...

Author: /time Magazine | Title: In Quest of Quality | 3/26/1984 | See Source »

...Crosby left his $200,000-a-year job at ITT to start his own firm, which now has more than 100 employees and projected revenues of $22 million for 1984. One of his early clients was Mostek, a Texas-based microchip maker. The firm came to Crosby after it started losing its market to Japanese electronics firms because they were turning out superior chips. Mostek sent 115 of its managers to Crosby seminars and launched a campaign exhorting workers to "Do It Right the First Time." Result: Mostek cut costs by some $40 million annually. Says Quality Director Robert Donnelly...

Author: /time Magazine | Title: In Quest of Quality | 3/26/1984 | See Source »

...council needed to collect is least $3000 is donations from head businesses to help fund the March 22 performances, which will be held in the Indoor Track and Tennis Building (ITT...

Author: By Jean E. Mayer, | Title: Council Raises Enough Money To Make R.E.M. Event Definite | 3/10/1984 | See Source »

...ITT's new million-dollar track will be off-limits to the audience and cordoned off by security man, council members said...

Author: By Jean E. Mayer, | Title: Council Raises Enough Money To Make R.E.M. Event Definite | 3/10/1984 | See Source »

About 1000 concertgoers will be able to find seats on the ITT's two bleachers, and the rest will have standing room on the tennis courts, he said...

Author: By Jean E. Mayer, | Title: Council Raises Enough Money To Make R.E.M. Event Definite | 3/10/1984 | See Source »

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