Word: japanization
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...Toyota Tangled" [Feb. 22]: In the late 1950s I traveled frequently to Japan on business. I've never forgotten the morning when I had a meal at my hotel with two executives from General Motors who were in Japan to teach automakers how to build strong engine blocks. The men spoke derisively and arrogantly about Japanese auto quality. I remembered those comments later as Toyota was hailed as great and GM denounced as mediocre. The lesson I learned: Do not ever be satisfied with the status quo. It takes constant effort to maintain quality and reputation. Marvin Rubin, ALBUQUERQUE...
...disappointed that you gave no credit to W. Edwards Deming. The U.S. statistician helped elevate Japanese manufacturing across the board and making Japan's car industry competitive with the Big Three, which had refused his ideas. A. Trujillo Escareño, TUSTIN, CALIF...
Toyota's Troubles Re "Toyota's Blown Engine" [Feb. 22]: In the late 1950s I traveled frequently to Japan on business. I've never forgotten the morning when I had a meal at my hotel with two executives from General Motors who were in Japan to teach automakers how to build strong engine blocks. The men spoke derisively and arrogantly about Japanese auto quality. I remembered those comments later as Toyota was hailed as great and GM denounced as mediocre. The lesson I learned: Do not ever be satisfied with the status quo. It takes constant effort to maintain quality...
...think this is very much Toyota's fault, and its recent failings are just the tip of the iceberg. Japanese engineers and businessmen must seize the moment to renew the world's faith in their industry. Yukihiro Nishimura Osaka, Japan...
...there is more than just fish politics and food culture at stake for Japan when it comes to whaling. Even though few Japanese ever sit down to a plate of whale sashimi, they still resist viscerally the idea that the international community could force Japan to stop whaling. A country that arguably never returned to full sovereignty after World War II - its constitution greatly limits its military, and U.S. armed forces are still based throughout Japan - can get tired of the world telling it what to do. As a Japanese chef told me at that whale festival...