Word: jarman
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FRANKLIN M. JARMAN Chairman, GENESCO Nashville...
TRAINING As a hard-driving boss who built a small shoemaking firm into an apparel and retailing combine with annual sales of $872 million, Genesco Chairman W. Maxey Jarman can fairly claim to be a business expert. Yet Jarman is going back to school. He recently struggled to jot down answers to questions on a long series of statements, spoken in everything from pure Bronx to a Southern drawl, on a tape recording prepared by the Xerox Corp. "I thought I was a pretty good listener," Jarman said after sampling the 21-hour session. "Then I took that test...
...managers spend 45% of their time listening to others; yet let most of what they hear go in one ear and out the other. The half-day drill brings marked improvement: "retention" rates in one group of salesmen (notoriously poor listeners) rose from 20% to 84% after the course. Jarman was so enthusiastic about the program that he ordered the sessions for 800 other Genesco staffers. "The listening course sharpens a latent skill," says General Electric Personnel Consultant Dr. G. Roy Fugal. "It's like a game of golf. You have to practice...
...Corp. boosted its annual dividend from 60? to 80? a share to help fend off a tender offer by Honolulu Industrialist George W. Murphy. Julius Garfinckel & Co., the Washington-based retail chain that controls Manhattan's Brooks Bros., last year rebuffed a tender takeover attempt by Genesco, Maxey Jarman's shoe-and-clothing combine, after two court fights and a bitter exchange of public recriminations. Most often, the best defense is to reach for a friendlier hand. Battling a tender takeover by Texan Troy V. Post's Greatamerica Corp., an insurance-banking-airline combine, Cleveland...
...MAXEY JARMAN New York City...