Word: johnes
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Dates: during 1980-1989
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ASSISTANT MANAGING EDITORS: Richard Duncan, Karsten Prager, John F. Stacks...
...Corning Glass, Apple, Motorola and Rubbermaid -- the chief executive lays down the rules and makes sure they are followed. Says Rubbermaid Chairman Stanley Gault: "Everyone has to know that shoddy work will not be tolerated. Our customers are not there to field-test our products." At Apple, says Chairman John Sculley, "quality is a religion. Anybody on the plant floor has the authority to shut down the entire line. And it happens...
...involves partsmakers in the initial design phase of its new products and gives the suppliers six-month forecasts of its needs so that the smaller companies can plan their own production. As a result, Hewlett-Packard reached its goal of increasing quality tenfold in just ten years. Says Chairman John Young: "If I'd asked for 30%, nothing would have happened...
...Rockefeller Group deal is designed to diversify the holdings in the trusts that John D. Rockefeller Jr. created in 1934 for his heirs. As the Manhattan real estate boom swelled the value of the Rockefeller Group's properties from 25% of the trust's assets a few years ago to 50% today, trust administrators saw the need to spread the money around...
...defiant bush leaguer. "Not a relaxed setting," Bush told TIME last week, recalling the encounter at the Costa Rican summit on democracy. "But I was not going back to refusing to shake somebody's hand." He was harking back to 1954, when Dwight Eisenhower's Secretary of State John Foster Dulles ignored the outstretched hand of Chou En-lai in Geneva, humiliating the Chinese Premier and further complicating the dismal relations between the two nations...