Word: kappel
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Dates: during 1960-1969
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...seemingly succeeded in proving that politeness, power and profit are not incompatible goals in big business today. Kappel, his company, and especially the operators who say "nieen" definitely deserve the sincere appreciation of their satisfied customers...
...When I was about to move into a new development in the suburbs three years ago, the local telephone office informed me that it would be at least a month after moving in before I would have phone service. I wrote a letter to Frederick Kappel, chairman of the board, and received a personal reply in three days. A phone was installed the day I moved in. My hat is off to Mr. Kappel...
...take the initiative to put up a slate; the public directors of Comsat Corp. will probably be nominated by the Government-appointed organizers of Comsat. It thus looks as if the commanding voices in the new space communications company will belong to President Johnson and A.T. & T. Chairman Frederick Kappel...
...Kappel and his long-nosed engineers never cease devising comely new gadgets to hook onto this computer to bring more profit to A.T.&T. and to add luster and convenience to what they call "p.o.t."-plain old telephone service. They have successfully sold the idea of color for telephones: 21 million colored phones are now in use in U.S. homes. For a monthly charge of $25 to $35 apiece, they have installed 17,000 telephones in cars and trucks, including several in Lyndon Johnson's autos. Though 37% of the nation's telephones are already extension phones...
...more than 50,000 kinds of communications gear, and buys parts and materials from small businesses in some 3,000 U.S. towns. U.S. trustbusters complain that Western sells equipment to A.T. & T. at half the price it charges competitors, point out that it earns only 5% on its sales. Kappel argues that if A.T.&T. did not have Western, its own costs would jump by hundreds of millions...