Word: karen
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Dates: during 1980-1989
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...some cases telecommuting may benefit companies more than the workers. Karen Nussbaum, executive director of 9 to 5, National Association of Working Women, claims that many women telecommuters are working unreasonably long hours without overtime pay, doing computerized piecework in what she calls "electronic sweatshops." One of the most troubled telecommuting programs was set up by California-Western States Life Insurance in Sacramento. Eight women, all veteran Cal-West claims processors, sued the firm, asking for $1 million in punitive damages. Among their complaints, the women contended that Cal-West pressured them into working as much as 16 hours...
...before. Even Springsteen has hinted at serious commitment in songs such as The River's "I Wanna Marry You" and "Two Hearts (Are Better Than One)." But he was still insisting to biographer Dave Marsh that he was "not ready to write married music yet." Girlfriends like professional groupie Karen Darbin, photographer Lynn Goldsmith and actress Joyce Heiser came and went...
...Room 212 at the A.M.A. center the assertiveness class is already under way. Our first volunteer is Karen, a 29-year-old specialist in inventory control, who is still trembling from a run-in with her boss, C.E. Ogre. In a role-playing session with her classmates, she relives the scene: Ogre looms over Karen's desk, throws down her latest report and thunders that while she may pretend she's turned around the El Paso situation, she is not fooling him. Karen's jaw drops, her head woggles in disbelief, and her voice quavers, "Are you calling...
...take it from the top, applying a few principles of ! effective communication. This time Karen looks up at Ogre ("Good eye contact, Karen") and says calmly, "Why don't you sit down so we can discuss some of the problems you have?" Under her breath she adds, "And so you're not standing over my goddam desk...
...waits for Ogre to have his say, and then she starts to pin him to specifics: What would he like her to do to demonstrate that her report is accurate? Karen is by now looking less shaky. But the group takes it twice more from the top to refine her approach. Will the technique work with the real-life Ogre when she gets back to headquarters? "You can phone me to find out," she says, adding, "If I'm not there, you'll know...