Word: kim
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Dates: during 1990-1999
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According to Brovkin, he told Kim, "I'm the customer and I'm the boss here, so call the manager and give me my property back...
...Kim said he called the lab and when he informed Brovkin that the photos would not be available for three days, Brovkin began yelling...
...There was no way I could deal with his anger," Kim said. "He went crazy, he just lost...
...totally degraded me," Kim said. "So I said 'If you want to take this to a personal level, we can go outside.' That's when he got violent...
According to Brovkin, Kim refused to call the manager and began swearing...