Word: kinchla
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Although the University's contract with New York New England Exchange (NYNEX) calls for phone installation within three days, the actual time has often been longer, according to Nancy Kinchla, manager of telephone productions at the Office of Information Technology...
After pressure from OIT, NYNEX promised to complete all current student requests for installation of phone lines by Friday, September 29, Kinchla said...
...Kinchla said adding music to the phone systemwas "inexpensive," and that including initialsubscription fees cost "well under...
Harvard's Technology Product Center (TPC) isthe only other University office which has musicfor callers put on hold, Kinchla said...
...There's a basis menu of music types which wecan choose from but it's pretty much genericmusic," Kinchla said, adding that rap,country/western and rock music were among thechoices in addition to classical...