Word: kleinknecht
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...takers and gate attendants. Many ballparks--particularly those in Sun Belt states--are discovering the benefits of cultivating an older labor force, and they are implementing new measures to keep older workers happily employed. "They're personable, dependable and trustworthy, and they take pride in their jobs," says Kurt Kleinknecht, manager of guest services and guest relations at the Arizona Diamondbacks' Bank One stadium...
...wife Joanne, 53, walk three to four miles daily on the job at Bank One ballpark. Ellis DeLay, 77, on the other hand, stands in an area between two sections of the upper concourse of the ballpark and monitors activity there. When seniors need an accommodation, says Kleinknecht, "we try to put them in areas where it's not too strenuous or where they don't have to go up stairs...
...general, with a mood of revived expectancy and muted exultation. No hats in the air and no drinks all around as in the old days of A-O.K. lift-offs and jubilant splashdowns. Still, the spirit of the NASA people was lifted by a palpable shot of what Kleinknecht calls "the Apollo spirit, the stuff that made Apollo work." Says he: "I think we've got it going again...
...astronauts must go along on the very first trip. If only for that reason, the launch may be the riskiest NASA has ever undertaken. The odds? John Naugle, NASA'S former top scientist and now a consultant, calls the chance for complete success a "sporting proposition." But Kenneth Kleinknecht, the shuttle orbiter manager, insists that there will be no launch until every risk has been minimized. Says Kleinknecht: "If we don't have the confidence...
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