Word: know
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Dates: during 2000-2009
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...Because you affect several different populations if you make a mistake like that. First you affect one village, and you have got to first think, What is the impact, and what can I do about it? And you have got to think, How do they perceive it? Do they know we made a mistake, or do they think we don't care? And so we have to communicate that to them in a way that is understandable. And we have to understand that they don't understand. If we just say, "Mistake, sorry," that is different. And then you have...
...What I know after a very extensive time both here and in Iraq is, if you don't put yourself in their shoes and you oversimplify what they might think, you are just wrong...
...know, you drive into an area and an IED kills some of your comrades. The emotional response is to lash out. It is absolutely the wrong response. And so the degree with which we can build maturity and restraint - there is a time to kill, but that time is very carefully thought through, and it is as precise as you can be, and it is when there are no other options. So I think the human-being part of it ... if we went back to the concept of shock and awe, those are designed to shock command and control systems...
...other. So my metric is our success in the argument. It's not the enemy killed, it's not ground taken. It's how much governance we've got and where governance goes. It's people's willingness to conduct normal lives. But here you have to know what normal is. It's not the same in Kabul as Barakat...
...tactic that they don't have to stand and fight against Afghan and coalition forces. They have found a tactic that can be employed by anyone, any age, any sex, whatever. More importantly, we have to look at what this tells us about their capabilities and intent. We know that IEDs have a tremendous psychological impact on everyone - on the population, on the coalition forces, on the ANSF. We also know they inhibit freedom of movement. So to the degree that they stop you or hinder you from going into an area, they can protect sanctuaries for insurgents. So what...