Word: knowing
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Dates: during 2000-2009
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Stuker talks in giddy tones about special operators working behind the scenes to correct missed connections even while Global passengers are still in the air. "When I call the 800 number in Michigan, most of the time I don't even have to introduce myself, they know me," says Stuker. "I got my own 1-800 KISS MY ASS hotline...
...flight to Des Moines or Omaha, I'll take a bus before I cross the mark on one of those flights. It's going to be an international flight, probably Europe with my girlfriend. I'm going to plot it out exactly and know when I hit it. And hell yeah, there is going to be champagne...
...belongs to the workers, my job is expos[ing] them to how to run a business," he says. "In addition to the technical training, we're training in administration and managerial skills - how to obtain work orders, track profitability, read a financial statement." Unlike the typical workplace, here employees know exactly how much a company - and each individual - is making. "There's a value in dealing with an informed workplace," says Kiel. In terms of problems that can arise, including safety, production and theft concerns, "if people feel a part of it, that makes solving the problem a lot easier...
That doesn't mean it's impossible to do well in an industry with oodles of competition - just that if you're going to play that game, you'd better know your customer pretty well. Consider retail. The stores that make the list are all super-focused on what they sell. Chico's is for comfortable women's clothing. Gymboree is to dress your kids. Jos. A. Bank Clothiers is for men's suits and dress shirts. And PetMed Express is to order your dog's prescription online. Department stores, big-box discounters and generalist web sites - retailers that...
Among the more interesting discoveries were pipe stems, ceramics with hand-painted designs, and glass bottles. The students who originally owned these objects didn't know it back then, but these will now be used by archaeologists to learn about life at this 17th century college. (Makes us think twice about throwing that empty Cape Cod chips bag on the ground.) These recovered artifacts have been donated to the Peabody Museum, where Fash serves as the director...