Word: knowing
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Dates: during 2010-2019
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...means they need fewer ramp personnel, and now they get paid every time they do handle your bag. In reality, it's the airline flight crews who are now doing the baggage handling, for no extra wages - and don't they enjoy it. (See 10 things you didn't know about money...
Delta, which was once the model of civility in this industry, has lately made noises about regaining some of that lost élan, but antagonizing your passengers doesn't seem like the way to do it. Continental should know better. If it's as good an airline as it keeps saying it is, customers should be willing to pay more for the privilege. Give yourself a raise, Continental, if you think you've earned...
...time at the Kennedy School was absolutely pivotal about my thinking about public policy,” Andrews said. “I’m really excited to try to inspire some of the students I’ll have the chance to work with to get to know and to love the issue and to realize that it’s important...
...still don't know what, if any of this, the President was told or what he did about it. The Administration has appointed former CIA chief John McLaughlin to investigate the matter further. And that means it may be weeks, if not months, before we can draw final conclusions about Obama's performance in handling his most important mission - keeping the country safe...
...challenge for Italy is to match its policies with reality. About 20% of Italy's foreign population is under age 18. Many of these people know no other home other than the land that won't accept them as its own. Italians don't like to think they're racist, but it would be hard to find a dark-skinned resident who agrees. "We're creating a group of people who are heavily marginalized and will react the way that marginalized people react," says Sciortino. If the country wants to avoid clashes like the one in Rosarno, it will have...