Word: ko
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...Ko watched employees moving cars on and off hydraulic lifts this week with the efficiency of a pre-med switching colored pens, he says he feels betrayed by the company...
...When you sign an agreement like this, it's like signing a marriage license," Ko says. "These guys, they only like me when I'm young and pretty...
Instead of terminating franchises, Ko says that General Motors is buying out smaller dealers. Toyota, a corporation which, Ko says, sees the parent company and the dealer as one family, is cutting a very small number of dealerships...
...While Ko enjoys working in Cambridge, the urban environment and tight-knit neighborhoods make it difficult to expand business...
...they hustled around the shop on Monday, most of Ko's employees said they are very happy with the way he is handling the situation...