Word: kramer
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Dates: during 1970-1979
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...used to have a tremendous rapport with students and people in Cambridge," Harvard Bookstore owner Frank S. Kramer said yesterday. "Not with the ones whose fathers paid their Coop bills for them, but the ones who wanted to shop around for a good deal on a used book. Now we're just another capitalist. There isn't that same rapport anymore...
...Kramer estimates that the Harvard Bookstore loses $20,000 to shoplifters annually, out of a total business of $300,000. He says that stealing has increased tremendously since he took over the ownership of the Bookstore...
...Kramer, too, has had to take protective measures at the Harvard Bookstore. At a cost of $50 per month, he's added a closed circuit television which surveys customers in the store. He also has a sign next to the door asking customers to stop and check their books before entering the main part of the store...
...hated to do it," Kramer said. "But, we don't make so much money that we're not affected if someone steals a book...
...Kramer says he will call the police if he catches someone stealing. "I have to make it clear to someone who steals a book that there's a hassle involved," he says...