Word: kroger
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...least a year were up only about 3% compared with the same period last year--at the low end of its expectations. But many other retailers were hurt much worse. Wal-Mart just keeps gaining market share, not only from bankrupt discounter Kmart but also from grocers like Kroger, drugstore chains like CVS and electronics sellers like RadioShack...
...sell more gourmet-health fare to compete against the likes of both Whole Foods and Wal-Mart, the nation's largest grocer. Regional supers such as Pratt's Food Supermarkets--a chain in the Oklahoma City, Okla., area--are fighting back with more organic dairy, meats and dry goods. Kroger, the nation's No. 2 grocer, has carved out "natural food" departments in nearly a third of its 2,400 stores and is expanding its private-label organic brand, which includes cereals and potato chips, with soy milks and pasta...
...progress is being made. How? By shifting the clerical work to us. At supermarkets such as Kroger and Winn-Dixie, self-service checkouts, replete with weight and bar-code recognition software, are being added; other stores are giving shoppers a handheld scanning device to tot things up as they cruise the aisles. United Airlines is installing 800 self-service check-in kiosks at 25 airports initially. Other airlines, such as Continental and Northwest, are already using such kiosks, which particularly suit those who are not checking in bags...
...Interactive Video Cafe is not much to look at from the outside. It sits in a sprawling lot of a large strip mall anchored by K Mart and a Kroger supermarket. Inside, however, a mostly upscale African-American clientele drinks margaritas or Cognac and dines on $17.95 entrees of blackened pork chops, charbroiled salmon and barbecued ribs. On different nights, the restaurant features live jazz, comedy or karaoke. The restaurant had set aside its plushly decorated VIP room for the Brown party. At one point during the evening, the hostess took an odd telephone call from two women who asked...
...have to rely on retailers, which have gained the upper hand in the past few years as they've consolidated. "There's been a clear shift in loyalty from the manufacturer to the retailer," says Burt Flickinger III, managing director of Reach Marketing. Giants like Wal-Mart, Target and Kroger now largely dictate the terms. At the same time, they've devoted more resources to popular in-house store brands, which now account for 20% of sales. Wal-Mart chairman David Glass, a national brand fan, faults manufacturers who have "quit delivering as much value as they...