Word: laughingly
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There was a time when Bezos could say, "If I had a nickel for every time a potential investor told me this wouldn't work..." and then lapse off into head shaking. Now he follows that line with a wild, giggly laugh. No wonder: as of last week, Bezos had 200 billion nickels. A rich reward, to be sure, but how on earth can you compensate a man who can see the future? Perhaps by inaugurating him into that club of men and women selected for having had, "for better or worse," the biggest impact in a given year. Welcome...
...Chairman himself has been on a Long March for the past five years, and shows no signs of tiring. Bezos is pathologically happy and infectiously enthusiastic. Today's whistle-stop is typical. As usual he's smiling, shaking hands and shocking new employees with his distinctive laugh, a rapid honk that sounds like a flock of Canadian geese on nitrous oxide. He's an average-size man with thinning hair, warm brown eyes and a face that suggests Kevin Spacey with more than a hint of Frank Perdue. His uniform tends to be white or blue button-down shirts with...
...folding chairs, are the latest recruits: 300 employees leap to their feet as a boss on a p.a. system yells, "Let's welcome Jeff Bezos!" They give him a standing O. "Thank you!" says Bezos. "Let me say, Thank you for working here!" And he laughs that startling laugh...
...replies, pointing out that until four months ago, he and MacKenzie, his wife of six years, lived in a 900-sq.-ft. apartment.) Just how many items do we sell? (Eighteen million, so far.) He answers them all, patiently and directly, without a trace of defensiveness, punctuated by the laugh. Finally, a woman in the front says, "I have two questions... One, why the name Amazon? And two...can I have your autograph...
This Thursday afternoon the e-Cards crew is sitting around a conference table, trying to make one another laugh. Today's subjects are office humor and holidays in February. A "Valentine's Day, My Ass" card for lonely hearts? Possibly. A motivational groundhog speaker? Probably. A support group for obscure Presidents? "'I passed the Smoot-Hawley tariff, but do I even get a tire ad?'" Absolutely...