Word: lemons
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...doctor, but Bob Lemon has been saving lives for nearly 30 years. As lead computer-systems analyst at Cleveland Clinic, Lemon has had a hand in every facet of the hospital's electronic infrastructure since 1980. He has digitized Cleveland Clinic's charts, given patients online access and found ways to allow doctors to perform exams over the Internet. What Lemon does every day on the job "ensures my heart patients receive the best care on the planet," says Dr. James Young, a cardiologist at Cleveland Clinic...
...Lemon is part of a team of 700 technologists at Cleveland Clinic who are reinventing the hospital experience for health-care providers and patients alike. Renowned for its cardiovascular care, the medical center has also positioned itself as a leader in health-information technology at every level of patient care. The medical charts of nearly 5 million patients have been digitized, more than 3 million electronic prescriptions have been filled, and more than 120,000 patients regularly access their full health records online. And along the way, the team of doctors, nurses, Web developers and software engineers has improved safety...
...units means she can interact directly with hospital staff for input. "I can walk up and down the halls and hear from the nurses what's working and what's not," Nehring says. "I relate to what they're saying because I've been there myself." Web developers like Lemon show their medical colleagues what's possible. "We'll ask aloud if we can do this or that cool thing," Nehring says. "Bob figures out how to make it real in two minutes." The interaction works because the whole team has one thing in common, Lemon says...
...sitcoms have been gentrified. The better to woo upscale viewers, TV has evicted its mechanics and dockworkers to collect higher rents from yuppies in coffeehouses. Even cop shows have been taken away from beat cops and given to the eggheads on CSI and Numb3rs. Goodbye, Roseanne. Hello, Liz Lemon...
...motivating people with pay to get them to work harder. "In competitive times, we all have to achieve more with less," says Tobias Kuschel, director of global talent management at Johnson & Johnson. "It's important to achieve that in a way people don't feel squeezed like a lemon...