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Word: levelness (lookup in dictionary) (lookup stats)
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...more knowledgeable about a company's product than the customer-service agents themselves. Moreover, it is becoming increasingly difficult to hire and retain employees to fill these positions, making customer service inconsistent at best. Technology, when implemented effectively, will fill these gaps and provide a better and more consistent level of service. John Putters, PRESIDENT, VISIONSTATE, EDMONTON, ALTA., CANADA...

Author: /time Magazine | Title: Please Help Yourself | 4/2/2008 | See Source »

...skewer Spitzer for hiring prostitutes and hurting his family terribly. But who else was hurt? No one. Meanwhile, two high-level political executives - responsible for the deaths and terrible injuries of thousands of U.S. service personnel and tens if not hundreds of thousands of Iraqis, trillions of dollars of debt, total disruption of the Middle East and destruction of our nation's good name - sit safely in their offices, unthreatened with even impeachment and ready to escape into retirement without a scratch when their term ends. Payment for sex is apparently far worse than the losses of blood, treasure...

Author: /time Magazine | Title: Please Help Yourself | 4/2/2008 | See Source »

...answer, on the whole, is no. On a practical level, only a quarter of students live near the QRAC, and there are other, nicer gyms that are perhaps a bit further away. Students here are for the most part extremely tolerant, and they were likely just as angry about how the situation was handled—for instance the particular hours selected for the closure,or the lack of prior notification—as they were about the closure itself. While the QRAC closure is certainly a campus story worthy of the front page of this newspaper...

Author: By Adam M. Guren | Title: Extra, Extra? | 4/2/2008 | See Source »

...part of the study, 16 employees at a Boston firm received bonuses ranging from $3,000 to $8,000. Norton said he was surprised to find that whether or not the employees had spent money on others turned out to be the only significant predictor of their happiness level about two months later, and spending on others brought more happiness than the relative size of their own bonus. Norton said that the results have applications in marketing—a word that most associate just with advertising—which is his specialty area. “However, marketing...

Author: By Hyung W. Kim, CONTRIBUTING WRITER | Title: Giving Money Brings Joy | 4/2/2008 | See Source »

...case, that burden falls upon not one, but three directors. The dual roles taken on by Pastel, Pecci, and Renaud, who direct and perform the play, add to the production’s intimacy. It is clear that the three are comfortable with one another, which adds a new level of complexity to their emotional combat. It’s almost as if the audience is intruding on a private evening shared by the play’s characters, which distances the viewers from the proceedings and makes their meanings even more elusive. Just as memory itself is murky...

Author: By Ali R. Leskowitz, CONTRIBUTING WRITER | Title: Pinter Made Personal in ‘Old Times’ | 4/1/2008 | See Source »

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