Word: lewises
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Whatever problems Countrywide had, he concluded, came from bad decisions at the top, not malfeasance on the ground. Once the deal closes later this year, Lewis pledges to do right by Countrywide's borrowers. "We will bend over backwards not to foreclose," he says. "We will find a way to...
That empathy for struggling customers is hard won. How many other FORTUNE 500 CEOs know what it's like to be denied a mortgage - as Lewis was when he was a 30-year-old manager newly posted to New York City from Charlotte, N.C.? A native of Meridian, Miss., Lewis...
It would be a mistake, however, to construe his banking strategy as public service. Lewis may have been born in Mississippi and raised in Georgia, but he grew up at NationsBank. It is, essentially, the only full-time employer he has ever had, and he has spent the past 38...
McColl and his two predecessors laid the groundwork, challenging interstate banking regulations to expand into a regional powerhouse in the Southeast and then on the West Coast, where it captured BofA in 1998 and hauled the name back to Charlotte. Since Lewis became CEO in 2001, the bank's reach...
While it may be tempting to think of the Countrywide deal as a happy ending to the fable of the subprime-mortgage market, for BofA it is really the climax of a 30-year saga of grand ambition. What next? "The only way to really succeed," Lewis says, "is to...