Word: lindas
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...last month Linda Hiwot, a Brooklyn junior high school teacher, got a surprise when she phoned her bank for a credit-card balance. Instead of the familiar human teller, she was answered by a computer-generated voice that told all callers with Touch-Tone phones to "press 1 now," thus beginning a series of steps that would eventually lead to her balance. When she called the IRS about an overdue tax check, another computer voice directed her to "push 9" for refunds. Even a local department store had acquired a robot operator, which like an overeager clerk insisted on taking...
...Furgurson, John E. Gallagher, Lois Gilman, Edward M. Gomez, Tam Martinides Gray, Janice M. Horowitz, Jeanette Isaac, Sinting Lai, Daniel S. Levy, JoAnn Lum, Emily Mitchell, Lawrence Mondi, Jeannie Park, Michael Quinn, Theodore P. Roth, Megan Rutherford, Andrea Sachs, Sophfronia Scott, David Seideman, David E. Thigpen, Leslie Whitaker, Linda Williams, Linda Young...
EDITORIAL FINANCE: Daniel M. Rubin (Manager); Genevieve Christy, Peter Mitchel (Deputies); Patricia Hermes, Camille Sanabria, Linda D. Vartoogian; Wayne Chun, Sheila Greene, Carl Harmon, Gene Isaac, Edward Nana Osei-Bonsu, Tina Pabarue, Katherine Young...
...Arthur Hochstein (Deputy Art Director); Linda Louise Freeman (Covers); Steve Conley, Jennifer Napoli, Billy Powers, Irene Ramp, Ina Saltz, John F. White, Barbara Wilhelm (Assistant Directors); Angel Ackemyer, Stefano Arata, James Elsis, Carol March, Kenneth B. Smith (Designers); Nickolas Kalamaras Layout: John P. Dowd (Traffic); Joseph Aslaender, David Drapkin, Victoria Nightingale, Lisa Sampson, Nomi Silverman, Eugene Tick, Dennis Wheeler Maps and Charts: Paul J. Pugliese (Chief); Cynthia Davis, Joe Lertola, E. Noel McCoy, Nino Telak, Deborah L. Wells...
Director of Franchise Development: Linda D. Warren...