Word: lindholst
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Such conflicts crop up in some of the most basic rituals of working life. "If an American wants an answer, he'll pick up the phone," says Kai Lindholst, a managing partner of Egon Zehnder, an international consulting firm. "A European will write a memo. The phone call will seem overly aggressive and pushy to the European manager, but the American needs to convey a greater sense of urgency because competition in the U.S. is so tough...
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