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...this response: "We are sorry but this service is unavailable at this time. Please try again later." I managed to send the e-mail on a second try the next day. Still, I wanted a live human being to hear my case sooner. I called the main reservations line and wheedled a number at Delta's corporate headquarters in Atlanta. But that only elicited a brusque gentleman who quickly swatted away my complaint. "That is Delta Airlines policy," he said. "You just don't like the policy." (See photos of Herb Kelleher, the businessman behind Southwest Airlines for 41 years...
...perplexed by the whole question. First she said simply, "We direct customers to our e-mail." After more checking, she reported that Delta does have a customer-care option on its toll-free number. When I couldn't find it, she checked once more and clarified: the customer-care line is found on Delta's main corporate phone number - but that number is not publicized and "it is not suggested" that customers call it. A representative at that number said they do not take customer complaints and directed me to the website. (Read "Twittering Over JetBlue...
...have a problem in their temporal lobes as well. There's no known way of repairing amygdalae, so such conditions can't be reversed. But at least it's now possible to understand why it can be so unbearable to be in the middle of a packed line for the Hulk roller coaster: your amygdalae is going nuts...
...shopping week draws to a close, get ready to dole out the cash. Whether you balance brimming piles of full-price textbooks and novels in a snaking line on the Coop’s top floor, log on to Half.com or Amazon and fill a virtual shopping cart, or stop by Gnomon Copy to place an order for $300 worth of bound essays, book-buying is usually stressful and costs a fortune. The worst part: There’s a good chance you’ll never even crack open that brand-new copy of “The Order...
...needs to [recuse himself], and his past rulings need to be annulled." The plaintiff's lawyer, Pablo Fajardo, says the videos are an entrapment of Nuñez and show Chevron attempting to "undermine the trial process so the company can avoid paying a judgment." Says Donziger: "The bottom line [remains] that Chevron is responsible for wrecking Ecuador's rain forest. Nothing Chevron has presented in these videos changes these underlying facts one bit." Chevron's bet is that the videos will at least change international opinion about the court that's weighing those facts...