Word: listening
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Dates: during 1980-1989
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Caught unawares, brokers were at a loss as to what to tell clients, if clients would listen at all. "This is just sheer crazy," said Arthur Randall, a broker with E.F. Hutton. "You try to be cool and counsel patience. But what do you tell a client when in the course of the minute he's been on the phone with you the Dow has fallen 20 points?" Said Alan Klein, an investment-minded dentist from Roslyn Heights, N.Y.: "It was like a two-day root canal without anesthetic. You find me a patient who can keep cool under those...
...pros and cons went on for several hours. Board members heard legal opinions that they had no obligation to put CBS up for sale. But as one of those present put it later, the directors were also warned ; that "once you begin entertaining outside offers, you have to listen to all offers." A participant recalls that Tisch declared once again that his stock ownership "wasn't a takeover by Loews. He emphasized that he had a big stake in the company and that he was willing to work very hard as a director...
What these examples show is a University leadership that refuses to listen to the criticisms or the suggestions of other members of the Harvard community. Instead, our leaders have become a little clique stumbling their way to haphazard solutions to problems that concern all of us. Rather than listen to the advice of students, faculty, alumni and staff, these leaders make unilateral decisions that harm the University, thereby keeping from the overall goal we all share--the advancement of knowledge...
...could trust the leaders of this University to listen to other opinions perhaps we could continue with the present system of governance at Harvard. But this past year has left us with doubt in our leaders' ability to listen to criticism. All members of the Harvard community need a voice, and it becomes clear that those at the top of this University have ignored the cries of the less powerful...
...move by the University. However, those people, of whom many are Harvard administrators, should not be afraid to debate the issue openly with members of our community who disagree. Rather than trying to influence an election where some candidates are running on a pro-divestment platform, Harvard should listen to alumni on this issue. And, the Overseers, rather than being afraid to debate that issue on the floor of their meetings, should welcome the opportunity to open their minds through discussion of the issue. It would probably liven up that petrified body...