Word: loan
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Dates: during 1990-1999
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Silly me, I was confused by the calls from four different offices warning me that Harvard had not received its loan payment because--at the same time--I was receiving notices that I had already graduated and my loans were in repayment. Within two days in December, the mail brought my "Notice of Repayment" from the Student Loan Office (located in Holyoke Center) and a letter from the Financial Aid Office (8 Garden Street) warning that I had not applied for a loan and would not be able to register for spring semester...
What really confused the multifaceted Harvard bookkeeping system was that I took a semester off during my second year of school (which was officially my junior year). My mistake was working for a semester rather than going to Europe to study. Instead of continuing my loan deferments, the Financial Aid Office (FAO) checked me out of school and started my Stafford loan six-month grace period...
...honest, I don't know if that was the FAO's fault or the lending institution's. "Elsi," the Education Loan Service, Inc., is not known for its bureaucratic efficiency. All I know is that I used up my grace period during my time off, so when Elsi assumed I had graduated (in March), they started sending me bills for my Stafford loan. And then warning notices. And then really urgent warning notices...
...instead of giving up, I made the now-familiar rounds of student agencies to find out why they thought I had graduated in March and how I could convince them otherwise. I approached the Registrar, the Student Loan Office, the Student Billing Office and the Financial Aid Office with my dilemma and tried to assure them that I was still in school...
...current lending system for student loans facilitates this kind of bungling. The reason that my loan for this year did not go through is that Harvard did not sign the forms correctly. The lending institution, in the true fashion of a go-between, wouldn't process incorrect forms and, instead of notifying anyone, just sat on them. The student billing office kept sending my family huge bills, and wouldn't let me register for spring semester until I convinced them "the check was in the mail." Then I started getting the diploma warnings. The correct forms went...