Word: low
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Dates: during 1980-1989
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...broken. ABC jumped from nowheresville to first place in the mid-'70s, and NBC was a sorry No. 3 before Bill Cosby helped boost it to No. 1 in the mid-'80s. But CBS may be in more desperate straits than either of them was. For one thing, its low ratings are compounded by poor demographics: its audience is not just smaller but also older. What's more, cable and other viewing choices have siphoned away much of the network audience and made it tougher for a weak network to revive itself. If one drops too far behind, there...
...million high-tech makeover for the Postal Service over the past two years, the odds have not improved that a letter will get from Boston to Miami in less time than the sender could drive it there. Performance on first-class mail delivery was at a five-year low in 1988, and complaints about late mail rose 35% last summer. For the workers, automation, heavier mail loads (especially during the Christmas rush) and outside competition have turned a once cushy job into a form of boot camp in eight-hour shifts...
Until Dale Carnegie takes hold as the new model for postal supervisors, one postmaster has a low-tech idea for improving service in Worthington, Ohio. For every letter misdelivered, the postman refunds the cost of the stamp to the customer out of his own pocket. Since September, 44 quarters have been paid out and complaints have dropped from ten a week...
...September a blizzard with winds of up to 160 kph (100 m.p.h.), temperatures as low as -43 degrees C (-45 degrees F) and wind chill of -79 degrees C (-110 degrees F) kept the team tent-bound for 13 days. Said Steger when he reached the Patriot Hills campsite in early November: "There were some pretty black moments when I could see the desperation of other explorers like Scott." The British adventurer and his party perished of cold and hunger after reaching the South Pole...
Decaying labs and desperately low salaries have made hiring another FDA travail. Some important drug-review posts have an annual turnover rate of 20%. At least one former FDA official believes many new employees use their stint at the agency to bolster resumes that are then quickly circulated to industry...