Word: ludden
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Dates: during 1990-1999
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...loses the ability to do that," counters Dr. John Ludden, of Harvard Pilgrim Health Care, an HMO, "but we don't." Ludden maintains that when done right, the new treatment protocols can still provide a safe haven for patients. But "the hospital psychiatrist is no longer the center of the universe," says Ludden, though even he acknowledges that "there are managed-care companies that perhaps have been overzealous in their intrusion." In some plans that make aggressive use of the "medical necessity" clause in their contracts, reports Sheehy, "we're clearly losing people we can't get in or keep...