Word: lufthansa
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Dates: during 1980-1989
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...contrast to the U.S. fleet, many foreign carriers are flying newer planes. Some airlines can well afford the investment because they can charge regulated airfares, as in Europe, or because their business has been booming, as in Asia. Lufthansa's fleet averages 7.7 years old, Swissair's 8.5 years, KLM's 8.4 years and Singapore's 4.5 years...
There are travel agents who will argue that if such carriers as Singapore Airlines, Lufthansa, Air France and Swissair were allowed to fly the U.S. domestic routes, they could put a few of America's airlines out of business. Ask any world travelers about the difference in comfort and service and, particularly, the quality of food, and many would say there is no contest. U.S. carriers are notorious for serving meals that are poorly conceived, badly prepared and sometimes unhealthy. By contrast, the food on many non-U.S. carriers, even when catered by the very same firms, is generally...
BOEING. Nearly every day, a silvery aluminum-skinned Boeing airliner rolls out of one of the company's four giant hangars in suburban Seattle and is sprayed with the colors of its new owner: red and blue for American, yellow and blue for Lufthansa, emerald green for Aer Lingus. The world's largest aircraft manufacturer (a record $29 billion in orders this year, up from $20 billion in 1987) is stepping up production, from 25 jetliners a month...
Shawcross ferrets out a wealth of political, diplomatic and intelligence detail, as well as a fragrant cache of jet-set gossip. In his prime, the Shah had a special yen for Lufthansa hostesses but also entertained a variety of lovelies flown in from Mme. Claude's in Paris. His other tastes were rich, but, oddly, Iran's leading personage did not eat caviar...
...that companies in competing industrial countries have similar problems. In Western Europe, where air travel increased 8% in 1987 and is expected to jump more than 7% this year, terminals have become mob scenes. At Munich's airport one day this summer, congestion prompted officials to cancel 27 of Lufthansa's 59 domestic flights. A prime cause of the crunch is Europe's fractured air-control system, which is composed of 42 separate civilian control centers, plus additional military jurisdictions...