Word: mailings
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Dates: during 2000-2009
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...also credits Twitter for the resurgence of terms like heigh-ho and hey-ho - exclamations of happiness, disappointment or surprise - that had fallen into disuse. Words popular in e-mail shorthand and text-messaging such as OMG (oh my god) and WTF (what the f___) also made...
...asked for a customer-service number so I could lodge a complaint. That's when I found out how the airlines really feel about customer service: Delta no longer has such a number. An unhappy passenger's only recourse is to go to the website and write an e-mail...
...spent half an hour filling out the online form, sent off an e-mail and got this response: "We are sorry but this service is unavailable at this time. Please try again later." I managed to send the e-mail on a second try the next day. Still, I wanted a live human being to hear my case sooner. I called the main reservations line and wheedled a number at Delta's corporate headquarters in Atlanta. But that only elicited a brusque gentleman who quickly swatted away my complaint. "That is Delta Airlines policy," he said. "You just...
...Delta spokeswoman seemed perplexed by the whole question. First she said simply, "We direct customers to our e-mail." After more checking, she reported that Delta does have a customer-care option on its toll-free number. When I couldn't find it, she checked once more and clarified: the customer-care line is found on Delta's main corporate phone number - but that number is not publicized and "it is not suggested" that customers call it. A representative at that number said they do not take customer complaints and directed me to the website. (Read "Twittering Over JetBlue...
While concerns about the excessive partying and safety of an idling undergraduate population may be a valid reason for limiting housing to those “with a recognized and pre-approved need to be on campus,” as Hammonds stated in her recent e-mail, the College should still be more open about its motivations and when framing these decisions. If, as it seems, that costs are not the real issue, then every student with a good plan for doing something productive on campus during January should be allowed to stay on campus...