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...mail and got this response: "We are sorry but this service is unavailable at this time. Please try again later." I managed to send the e-mail on a second try the next day. Still, I wanted a live human being to hear my case sooner. I called the main reservations line and wheedled a number at Delta's corporate headquarters in Atlanta. But that only elicited a brusque gentleman who quickly swatted away my complaint. "That is Delta Airlines policy," he said. "You just don't like the policy." (See photos of Herb Kelleher, the businessman behind Southwest Airlines...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...said simply, "We direct customers to our e-mail." After more checking, she reported that Delta does have a customer-care option on its toll-free number. When I couldn't find it, she checked once more and clarified: the customer-care line is found on Delta's main corporate phone number - but that number is not publicized and "it is not suggested" that customers call it. A representative at that number said they do not take customer complaints and directed me to the website. (Read "Twittering Over JetBlue's All-You-Can-Jet Pass...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...chair] Alison Simmons, to bring knowledge to the student.” Faust detailed the progression from Harvard’s first Gen Ed report in 1945 to the Core Curriculum of the 1970s to today’s Gen Ed program. Simmons discussed how Gen Ed addresses two main themes: change and globalization. “Things change, and they change quickly,” Simmons said. “The hot new computer that you just got for college will be a dinosaur by the time you’re a junior.” The curricular implementation...

Author: By Bonnie J. Kavoussi, CRIMSON STAFF WRITER | Title: Admins Discuss Gen Ed Program | 9/3/2009 | See Source »

...fact, it has been for quite a while - though marketers and distributors have tended to keep quiet about it. For most of the past decade, France's main supermarket chains have carried halal food to keep up with demand from consumers. That has increased so much that those supermarkets have recently launched their own halal brands to rival those of food groups - and are beginning to display them in dedicated halal sections as they have kosher food for years. (See pictures of a personal view of Muslim modernity...

Author: /time Magazine | Title: Halal Ads Hit French TV | 9/2/2009 | See Source »

...significant support in the former East. And Die Linke, an amalgam of the former East German ruling Communist Party and disgruntled Social Democrats, is gaining ground among left-leaning voters in the former West. Voters who were once loyal to a single party have become swing voters, with the main parties taking the hit. The ruling Christian Democratic Union (CDU) is losing support to the FDP because voters feel the CDU has lost its probusiness edge. Meanwhile, the CDU's coalition partner, the Social Democratic Party (SPD), has lost support to Die Linke because many left-wing SPD members feel...

Author: /time Magazine | Title: Small Parties Gain in German State Votes | 9/1/2009 | See Source »

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