Word: major
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Dates: during 1990-1999
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...during a game was inhibiting their play. "Well, you're the parent and I'm the coach," came the reply, "and I'm the one who knows how to play this game." Bradley walked away without mentioning that he had just coached the Chicago Fire to the championship of Major League Soccer...
...save threatened environments, address poverty and salve the conscience of well-heeled travelers, as well as satisfy a growing thirst for closer contact with nature. Groups such as the World Wide Fund for Nature, Earthwatch and Discovery Initiatives now share the jungle and savannah with more conventional operators. Major travel companies, hotels and airlines have jumped on the bandwagon with scores of environmentally friendly initiatives. "Consumers are currently very sensitive to the environment, and you've got to take that into account," says Jacques Maillot, CEO of Nouvelles Frontieres, France's largest tour operator. "If they want a green label...
...contrast, are fighting for their future in an increasingly hostile environment. Both tour operators and airlines have cut agents' commissions from 10% to 7%. Agencies' core business is also under pressure from the Internet and its ability to reflect modern lifestyles. Until recently, most people splurged on one major vacation. Now many Americans and Europeans are taking several short and often impromptu breaks throughout the year. Travelocity, the world's largest online travel-booking site, advertises last-minute deals, while Microsoft's Expedia travel website offers comprehensive guides for spur-of-the-moment business travelers. One agency response...
Delta Airlines may have to stop calling them "reservations." According to new Transportation Department statistics, the Atlanta-based airline leads the industry in passenger "bumping," having denied boarding to 8,144 passengers in the first three months of this year ? nearly as many as the other nine major carriers combined. As any traveler can tell you, getting bumped is a common enough occurrence ? it happens when airlines sell more tickets than seats on the premise that some folks won?t show up ? and airlines are required to compensate the bumpee with upgrades or cash equivalents. But if you absolutely, positively...
...show rate. New software that was supposed to fix that has apparently been delayed. But Delta also may have been right in suggesting that a few thousand bumpings do not a hated airline make. When it came to overall passenger complaints, Delta had the second-best record among major carriers, with 1.82 complaints per 100,000 passengers. The loser in that category? American, with 3.70 complaints per 100,000. Looks like taking a later flight ? and getting compensated for it ? still beats showing up for your best friend?s wedding without your...