Word: majors
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...least, that's the way it used to be. The major carriers have, quietly, made it steadily more difficult to air your complaints to a live human being. "The airlines don't want to talk to their customers," says John Tschohl, a consultant to businesses on customer service. American Airlines stopped taking customer complaints by phone several years ago, according to a spokesperson; putting the complaint in writing, he insisted, is more efficient. United used to have a customer-support number but dropped it "some months ago," according to a reservations agent. (A corporate spokesperson didn't return several phone...
...turn of the 20th century, Harvard alumnus and Civil War veteran Major Henry Lee Higginson addressed the Harvard community on what he believed it most needed: a common space that all Harvard students could call their own. Higginson argued that the College exists “to furnish fit material for the building up of the Republic…good public and private citizens.” For this task, he reasoned, “equipment is needed, beside teachers, lectures, and books, the freest and fullest intercourse between students.” More than a century later, the major?...
Instead of focusing solely on the major nations, Manela studies how smaller and non-Western countries responded to and influenced the foreign policies of the larger nations, said Cohen...
...place in the center of Islamabad," he added, then nowhere in Pakistan is safe. Police at the scene of the attack say that the minister had not been accompanied by his usual police escort. The attack took place in a sensitive area of the city, just minutes away from major government buildings, and the Inter-Services Intelligence agency's headquarters. The city's many checkpoints, manned by armed policemen, failed to stop the attackers. (See pictures of Pakistan beneath the surface...
...refugee activists are skeptical about the resettlement proposal, which is voluntary and still has to be confirmed by E.U. governments. "It's a first step, but it is weak and we don't expect it to have a major impact on the refugee intake," says Bjarte Vandvik, Secretary General of the European Council on Refugees and Exiles, an alliance of NGOs. "It's only on a voluntary basis. We expect many countries will only increase their intake by a few dozen." (Read: "Drought and Famine: Ethiopia's Cycle Continues...