Word: malden
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...says he had been looking for ways to improve the method and was looking for a test case when Fallon approached him. However, Susskind and his aides emphasize that they were not attempting to solve Malden's problems for the city, but they were merely showing the people there how to do it themselves...
...whole key to the project was going in and convincing Malden that they could deal with these issues themselves," says Denise T. Madigan, staff coordinator for the project...
...Malden project used three negotiating teams representing the major constituencies in the community: the city government, businesses and residents, with Susskind acting as mediator...
...general idea is to let people from different constituencies understand better the concerns of counterparts in other constituencies. "The process was very effective for it made everyone realize how things go in government," says Malden City Planner Edmund P. Tarullo...
Bernard Rotondo, manager of human resources at Data Printer Corp.--Malden's largest employer--adds. "It was a very positive experience because it gave me and other members of the business community the chance to work with a lot of people we never get to meet." Rotondo headed the business team during the negotiations...