Word: maney
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...Kevin Maney...
...service. If the élite restaurant opens a branch on every nearby block, it will lose its cachet as well as its customers. Likewise, if the McD's starts serving pricey, five-course meals, its fans will take a hike. That's the central notion of this illuminating book. Maney, a veteran business journalist, calls this dichotomy the "fidelity swap." He argues that there is an inevitable tension between fidelity (quality and snob appeal) and convenience (low cost and ease). The secret of success is deciding which type of product you are selling and staying true to that goal...
...business falls in the middle, in what Maney calls the "fidelity belly"? Then "management needs to ask the question, Is our product on a clear path toward either convenience or fidelity?" If neither, it is on a clear path to trouble...
...Virgin Megastores adapting to the downloading of movies and music? -Strickland Maney, Los AngelesMusic retailing is having an extremely hard time. Stores have had to reinvent themselves. For instance, we launched Virgin Mobile [a cellular provider heavy on hip downloads] and started selling other products like books and games that young people like. Virgin is perhaps one of the most adaptable companies in the world. If one of our industries gets hit, hopefully it is by another industry...
...Dies who Jantzen has already met this year—once during the regular season and then again in the EIWA championship—and beaten twice. Should he win that bout, he will wrestle the winner of the match between Lock Haven’s No. 12 Mike Maney and Michigan’s No. 4 Ryan Churella. Jantzen pinned Churella earlier in the year but has not faced Maney...