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Auto service is a mess largely because of abuses in the system by which repair shops calculate labor costs. Under the prevailing piecework system, mechanics are paid a set rate for each job rather than an hourly wage. To figure the labor charge, garages rely on "flat-rate" manuals that specify how much time each job should take. Although automakers publish their own flat-rate manuals, many garages prefer to use independent books that list longer work times-and thus higher charges-for each job. Whatever the manual, the cost of labor ordinarily is figured at $7.50 an hour, which...

Author: /time Magazine | Title: Business: AUTOS: THE MESS IN THE GARAGE | 12/13/1968 | See Source »

...subcommittee found that mechanics "beat the book" up to 75% of the time. One flat-rate manual, for example, puts the time for replacing rear springs on a 1965 Chevy II at 2 hr. 36 min., though the work often takes less than 2 hr. Some mechanics, of course, are skillful enough to finish the job that fast. Others beat the book only by doing the work sloppily...

Author: /time Magazine | Title: Business: AUTOS: THE MESS IN THE GARAGE | 12/13/1968 | See Source »

Nathaniel a Bowditch rollicking was a Massachusetts astronomer and mathmetician. In 1799 he wr50te the U.S.'s first authoritative mariner's manual. Did he look like a rollicking seafarer or a pinch-faced accountant? How pretty was Charlotte Cushman, the American stage's most beguiling actress of the 1840s?Gold was first discovered in California at Sutler's Mill, but who was this German-born idealist, John A. Sutter? And what was his appearance after the gold rush had, paradoxically enough, ruined...

Author: /time Magazine | Title: Museums: Looking at History | 10/18/1968 | See Source »

Basically, the manual is a catalogue of techniques which can be used to start discussion, keep it coherent, and guide it to fruitful conclusion. At the same time, it points to sources of section-man domination, reviews the basic concepts of the course, and describes the attitudes the section man must deal with in himself and others...

Author: NO WRITER ATTRIBUTED | Title: Social Relations 148 | 10/3/1968 | See Source »

...Arts and Sciences graduate students, they are ineligible for appointments as teaching fellows. They have, nevertheless, put more into the theory and practice of being a section leader than have any group of sectionmen before them. It would be a great service to the College if their "Teacher's Manual" were published and given wide circulation...

Author: NO WRITER ATTRIBUTED | Title: Soc Rel 148 | 10/3/1968 | See Source »

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